The ADHD Reading refund policy should make future paid plans feel safe, transparent, and easy to evaluate before readers upgrade.
Refund principles
Refund rules should be simple, visible before checkout, and fair to users who are testing whether ADHD Reading fits their reading workflow. When a product supports accessibility-adjacent needs, refund communication should be especially clear.
A good policy explains timing, exceptions, payment processor limits, and how to contact support.
Clear window
Accidental purchase support
Billing provider limits
No hidden process
Subscription cancellation
Future subscriptions should include self-service cancellation where possible. Cancelling should stop future renewals, while current access may continue until the end of the paid period depending on plan terms.
ADHD Reading stays privacy-first by treating page content as sensitive reading material. Routine formatting should happen locally in the browser, and any future cloud or AI feature must be clearly explained before users decide whether to send content outside the device. For support, contact support@adhd-reading.com.
Contact for billing
Billing and refund questions should go to support@adhd-reading.com. Users should include the account email, plan, purchase date, and payment processor receipt identifier if available.
Frequently asked questions
Refund Policy FAQ
How do I request a refund?
Email support@adhd-reading.com with purchase details and the reason for the request.
Can I cancel a subscription?
Future paid subscriptions should offer a clear cancellation path before renewal.
Do refunds affect local data?
Billing changes should not require uploading your reading content.